Frequently Asked Questions (FAQ)
Welcome to our FAQ page! Here, we’ve compiled answers to some of the most common questions we receive from prospects and clients. Whether you’re curious about our services, pricing, or how to get started, you’ll find the information you need right here. If you don’t see your question answered, feel free to reach out to us directly.
General Questions
To hire a security guard, simply visit our Services and select the type of security service you need. Fill out the contact form, and one of our representatives will reach out to discuss your requirements, provide a quote, and guide you through the hiring process.
Our security guards undergo rigorous training, including but not limited to:
Conflict resolution and de-escalation techniques,
Emergency response and first aid/CPR certification,
State-specific licensing requirements,
Ongoing training to stay updated on the latest security protocols.
Yes, we are fully licensed and insured in all states where we operate. Our team ensures compliance with local regulations, so you can trust that our services meet the highest standards.
Pricing and Contracts
Pricing varies depending on the type of service, duration, and level of security required. Contact us for a customized quote tailored to your specific needs.
We offer both short-term and long-term contracts to suit your needs. Our team will work with you to create a flexible agreement that aligns with your goals.
Yes, we provide discounts for clients who commit to long-term contracts. Reach out to our sales team to learn more about our pricing options.
Scheduling and Operations
Once you’ve hired our services, we’ll work with you to create a schedule that meets your needs. Our team is available 24/7, and we can adjust schedules as required.
Absolutely! If you have a preferred guard or team, let us know, and we’ll do our best to accommodate your request.
We maintain a pool of highly trained guards to ensure coverage at all times. If your scheduled guard is unavailable, we’ll provide a qualified replacement immediately.
Client Portal and Support
Our client portal allows you to manage your account, view schedules, access invoices, and communicate with our team. Once you sign up, you’ll receive login credentials and a guide to help you navigate the portal.
Yes, you can request changes to your service, update your information, and communicate with our team directly through the portal.
For urgent matters, our support team is available 24/7 via phone or live chat. Visit our Contact Us page for details.
Client Portal and Support
Our client portal allows you to manage your account, view schedules, access invoices, and communicate with our team. Once you sign up, you’ll receive login credentials and a guide to help you navigate the portal.
Yes, you can request changes to your service, update your information, and communicate with our team directly through the portal.
For urgent matters, our support team is available 24/7 via phone or live chat. Visit our Contact Us page for details.
Security and Compliance
All guards undergo thorough background checks, drug testing, and ongoing performance evaluations to ensure they meet our high standards.
Yes, we provide detailed incident reports for any security-related events. These reports are available through the client portal or upon request.
We serve a wide range of industries, including corporate offices, retail, healthcare, events, and residential properties. Our services are tailored to meet the unique needs of each sector.
STILL HAVE A QUESTION?
The highly experienced private security company, Global Protection Management (GPM), has over 30 years of experience working with some of the nation’s top corporations. In their quest to deliver the best possible service to their clients.